Self Arrival Screens
NHS Arden & Great East Midlands Commissioning Support Unit
NHS Arden & GEM CSU is one of the largest Commissioning Support Units in the country, currently serving 37 CCG’s.
There was a requirement to replace all of the existing estate of Self Arrival Screens across all of the sites. This was due in part to the support being withdrawn from Microsoft for Windows Operating System XP Pro leaving any networked equipment vulnerable to cyber attack, and the new Windows 7 O/S requiring better hardware to run it correctly at upgraded sites as this made existing hardware very slow.
A number of other GP Practices and Health Centres also did not have self arrival screens and new provision for them needed to be supplied to those sites as part of the roll out.
Adaptive IT's Solution
A full survey of each prospective site was undertaken by our Engineers to gain all of the information required in terms of placement of the new screens, if any new service infrastructure was required.
A full installation programme was put together by the Project Manager and strictly adhered to which meant all installations were performed in line with the specific requirements at each site and to keep to the strict beat rate of the roll out.
From a hardware perspective Adaptive sourced and installed 65x Toshiba TCX Wave 18.5″ touch screens, often in a live environment making sure we worked around often very busy Practices.
Close liaison with the NHS IT team was required to arrange follow-up visits post-install to help ensure as smooth a transition as possible and to keep any downtime to an absolute minimum.