IT Support

Hopping Hill Primary School

The Brief

Hopping Hill Primary School is a well performing school with Outstanding elements for the provision for Early years, Pupil development, behaviour and welfare. There are 470 pupils onsite and approximately 75 staff.

The previous full time IT resource left the school which meant there was a requirements for 3rd party IT support from a suitable company for term time from the start of the new academic year.

Adaptive IT's Solution

The general everyday task of the job is a wide range of troubleshooting, whether that be installing a printer orĀ helping out with Microsoft Office 365 that is deployed across the site. A common list of tasks and issues include:

Printer Installation
Interactive Touchscreen troubleshooting
Driver Installation (Sound, Silverlight, NIC et.)
Software Installation
Unblocking sites (Fortinet)
Tablet troubleshooting
Wi-Fi troubleshooting
Patching & Networking
Domain issues
Computer Imaging
Hardware Maintenance

We have been very pleased with the service. Both onsite and telephone technical support have provided us with a reliable and responsive service coping with the demands of a busy Primary School. We would certainly recommend Adaptive IT as a reliable and supportive company.

Charlotte Daly

School Business Manager, Hopping Hill Primary School

Contact us for more info


Contact us for a free quote


Contact us to arrange a demo