Hopping Hill Primary School
Hopping Hill Primary School is a well performing school with Outstanding elements for the provision for Early years, Pupil development, behaviour and welfare. There are 470 pupils onsite and approximately 75 staff.
The previous full time IT resource left the school which meant there was a requirements for 3rd party IT support from a suitable company for term time from the start of the new academic year.
Adaptive IT's Solution
The general everyday task of the job is a wide range of troubleshooting, whether that be installing a printer or helping out with Microsoft Office 365 that is deployed across the site. A common list of tasks and issues include:
Interactive Touchscreen troubleshooting
Driver Installation (Sound, Silverlight, NIC et.)
Unblocking sites (Fortinet)
Patching & Networking
We have been very pleased with the service. Both onsite and telephone technical support have provided us with a reliable and responsive service coping with the demands of a busy Primary School. We would certainly recommend Adaptive IT as a reliable and supportive company.Charlotte Daly