Coventry & Rugby CCG IT Dept manages the entire estate of PC’s including approximately 80 GP Practices spread throughout Coventry, Rugby and other surrounding locations.
A replenishment cycle is currently in employed which means all PC hardware is replaced periodically every 3 years.
Adaptive IT were engaged to project manage the roll out & undertake the physical installation of 1050 new machines in a normal working environment at all of the sites.
Adaptive IT's Solution
Working in tandem with the IT Dept, a project plan was put in place to establish the quantities required and the prospective order of the installations spread over a fixed time period. Careful liaison was then made with each Practice Manager in turn to ensure a smooth installation of each new desktop by preparing them for our arrival with a detailed pre installation check-list.
On install date, as the Hardware was commissioned into a fully functioning, live GP Practice every care was taken that disruption was kept to an absolute minimum and the deployment of the PC’s was in a specific order depending on their requirements.
Our extensive experience in the Healthcare environment really gives us a chance to shine in projects such as this. As we understand how a GP Practice works and how the different roles of the staff gel together, we are perfectly suited to perform prospectively very intrusive work whilst they go about their normal everyday tasks. From a management perspective communication is key and being able to talk to Healthcare Professionals on the same level ensures a seamless process.Jonathan White