CLB Acoustic Monitoring &

Intelligent Nurse Call, Managed WiFi,

IP Telephony, Business Connectivity

New Care

The Brief

Established in 2009, New Care is a cevelopment led care home operator providing “New Generation” care facilities. The health, well-being and happiness of residents is always their number one priority.

Their care philosophy is to build and operate homes that celebrate the wonder of people and provides a quality of care that is delightful.

Adaptive IT were tasked with installing the CLB Acoustic Monitoring and Intelligent Nurse Call solution into their luxurious new build located in the friendly village of Bramhall. This also included coverage for wireless pendants for residents, a managed WiFi solution, IP Telephony and services for voice and internet connectivity.

The Challenge

Nurse Call provision needed to be made for all of the 71 resident bedrooms including en-suites, Communal Areas, Assisted Bathrooms & WC’s.

WiFi coverage was required throughout the premises for usage by staff, residents and visitors alike.

An IP telephony solution was needed for staff to make and receive phones calls to and from staff and the outside world.

Business level connectivity for the site for all communications.

All systems needed to be installed and commissioned in line with the building programme to hit the go live date required.

Adaptive IT's Solution


A single CLB Acoustic Monitoring Module was installed into each resident bedroom – this monitors sounds in a room and when a concerning noise is heard an alert is sent to a central station.

The solution helps raise levels of care and resident wellbeing – here are some operational examples,

– Preventing Falls as residents are reached before bed exit
– Allowing better sleep cycles as interventions in rooms are only when necessary
– Abuse is prevented as aggression is detected
– Privacy and Dignity are protected with less in room interactions

To learn more about how this system can help you please click here.

Nurse Call alerts generated by the system we distributed discretely via App to mobile handsets carried by staff. This enables staff to efficiently answer calls on the move and residents are not disturbed by loud audible call bells especially at night.

CLB wireless receivers were installed throughout the premises to enable connection to wireless pendants for residents to call for assistance if necessary.


Wireless Access Points were deployed throughout the building to give full and reliable coverage to all necessary areas.

Dedicated SSID’s were created to allow separate network access for residents, staff and visitors as required.


A robust and feature rich LG VOIP solution was installed with big button analogue phones for resident bedrooms and IP desk mounted handsets for staff.

Compatibility with incoming SIP lines and SIP client licences were supplied to mobile android handsets for staff to allow them to make and receive calls on the move.


SIP Channels, FTTC & Analogue lines were provided for all communication tech

This is our 2nd project for New Care and one we are particularly proud of. We delivered a range of core solutions in line with the construction deadline and then completed the commissioning phase in rapid time to allow the facility to be able to accept patients from nearby Stepping Hill Hospital from Day 1. This frees up vital beds for patients who need more intensive care due to coronavirus.

Jonathan White

Commercial Director, Adaptive IT Soltuions

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