Caring Homes

The Brief

Caring Homes are a leading provider of care homes for the elderly with over 25 years of experience and almost 4000 residents across their estate.

At the heart of what they do is the desire to provide everyone they support with the opportunity to continue to live life to the full.

Adaptive IT were tasked with installing the CLB Acoustic Monitoring system with IP Cameras at their new build, luxury Benson House home in Wallingford.

This will provide individualised care in small communities for residents that suffer from complex Dementia and associated Behaviours that Challenge.

The Challenge

Provision needed to be made for all of the 70 resident bedrooms – Dementia sufferers needed to be able to call for assistance at night time without using traditional Nurse Call methods.

In addition to the CLB solution, camera footage needed to be accessed on bedrooms once an alert was raised.

Adaptive IT's Solution


A single CLB Acoustic Monitoring Module was installed into each resident bedroom – this monitors sounds in a room and when a concerning noise is heard an alert is sent to a central station.

This means that the need for checks is reduced, disturbance is kept to a minimum, care is only given when needed and events that may ordinarily not have been uncovered are addressed and dealt with in a timely fashion.

KEY FEATURES & BENEFITS – For Residents –  Less disturbance at night means better sleep quality which delivers tangible wellbeing benefits – such as,

– Less susceptible to falls

– More active in the daytime

– Less stress and anxiety

– Less reliance on medications

– By being better rested residents are more likely to be able to eat so weight loss issues can be addressed

– Privacy protected & Dignity improved by less in-room interventions – this especially helps new residents that are adjusting to a new environment

– Aggression detected so abuse is prevented.

The system also delivers –

– Preventative Care – As staff are alerted as soon as a resident is about to get out of bed they can proactively provide assistance which significantly reduces the number of fall incidents.

For Staff –

– Care staff are much better informed as to what care is required for each resident during the night

– Improved response times to events can lead to improved outcomes – Medical events such as choking and cardiac arrest have been able to be identified

– Care decisions made by care staff – once Acoustic Alert is generated, staff can use, 2-way communication, Live Audio, Recording of what generated alert or Live IP Video feed to make a decision.

– Less in-room checks mean staff can concentrate on delivering care only when needed

– By working more efficiently and performing fewer in-room checks staff are more engaged and have more time for other duties

– Staff safeguarded as events with accusatory or aggressive residents are picked up by the system

– Fewer hospital admissions

– Reduction in challenging behaviours from residents as they are more rested.

Operational –

– Peace of Mind with 24/7/365 support

– Integration with IP Cameras and other 3rd party interfaces

– Improved efficiency of working so drives ROI

– Proven record of success over many years

– Person-centred approach leads to a better level of care

– Transparency of night care – valuable data of alarms and how they are dealt with help keep track of what happens during the night.

– Better Customer Proposition – Improved resident well-being, more effective deployment of care and a better-informed organisation are strong parameters to improve the end-user decision.

– Centralised Care Model – Gives enterprise-level solution to larger organisations with thousands of care beds being monitored by a central hub. This is the prevalent approach in Holland.

To learn more about how this system can help you please click here –


For the hardware, Adaptive chose a POE IP camera suitable to working in low light conditions and a small ceiling-mounted chassis that is barely recognised as a camera.

The CLB system allows integration with the camera to only allow footage to be viewed once an alert has been raised – this keeps response times to a minimum as an accurate assessment of what care needs to be given can be done without having to physically go to the room in response.

In the event of an emergency, this time saving can prove to be vital.


This is our 4th Caring Homes project to be built with cameras installed in resident bedrooms. When teamed with CLB Acoustic Monitoring this is a very forward-thinking approach to use and utilises technology with great effect. As with other 2020 installs the team has worked very hard despite very challenging circumstances caused by COVID. I am very proud that this scheme was delivered on time and ready for their

Jonathan White

Commercial Director, Adaptive IT Solutions

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