Something that I am frequently asked during the acoustic monitoring process is: “How does the CQC respond to acoustic monitoring, particularly around removing night checks?”. My answer is always positive, pointing out the CQC recognises the benefits of a peaceful night’s sleep and the better deployment of staff offered by removing the need for intrusive routine checks, whilst reassuring that the possibility of listening in to a resident where there is a need for concern is available. And, of course, where there is a documented, genuine need for certain nightly checks then I say, yes, absolutely continue these. We’ll carry on the conversation, but I can see that until the manager has witnessed the benefits for themselves – and had that key CQC insight – there’s maybe a lingering doubt to just take my word for it.
So it was really wonderful to see that the CQC in partnership with the NHS, NCF and many other respected care leaders have now released “Enabling innovation and adoption in health and social care”, exploring the importance of innovation in the care world, and I was delighted (though not surprised) to see how high a profile acoustic monitoring has taken. As part of an acoustic monitoring customer’s case study, it’s noted that:
“In [acoustic monitoring’s] first year of use (2015/16), WCS Care recorded a 34% reduction in night falls. This was partly because most people who were sleeping were not disturbed by door-knocking during night checks, and because when someone needed help, they were heard immediately and a carer was with them within 60 seconds.”
It brings all of us, including myself, at Adaptive IT Solutions joy to hear that such respected leaders in the world of care are witnessing, promoting and supporting the benefits that acoustic monitoring brings to staff and residents. Being able to help give someone a peaceful night’s sleep is priceless!
Have a look at pages 27 to 28 to find out more.! Or please do contact me if you have any questions about CLB’s Acoustic Monitoring (email@example.com).